Orders
Orders may be placed most efficiently online through our secure shopping cart system. We also accept orders by phone during normal business hours (M-F, 10am-5pm EST). We accept all major credit cards and checks*. Please call 718-624-6288 to process your order securely over the phone.

* If paying by check, your order will ship as soon as the check clears at our bank. Please contact us for mailing address.

Shipping
Once your order is received it will ship within 1-5 business days, unless otherwise specified.

Shipping costs will be calculated upon checkout depending on order total and shipping address.

If you would like an order shipped directly to a giftee, please be sure to indicate this by entering the intended recipient’s shipping address at checkout. In the notes section please include “to” and “from” information, and any gift message you wish to send. We will be sure not to include any pricing on such orders.

Sales Tax
Sales tax will be calculated and collected at checkout on orders shipped within New York State only.

Returns/Exchanges
Due to the nature of our products, we do not accept returns or exchanges unless you have received damaged goods shipped directly from us. All damaged items must be returned within 7 days of receipt for replacement or credit. To return an item purchased from an authorized stockist, please contact them directly as they have their own specific policies.

Security
We utilize Secure Sockets Layer (SSL) technology to ensure your online transactions are protected. You are shopping on a safe and secure website.

Privacy Policy
We do not share any of our customer’s information with anyone, including outside companies and third parties.

Copyright
All content on this site is protected by copyright. Nothing may be copied, changed, reproduced, displayed and/or sold in any way without prior written consent. If you need a photo for a blog post, social media or presentation, please contact us and we will be happy to provide you with one